Sunderland AFC would like to thank supporters for creating a fantastic atmosphere on Saturday, as the Black Cats beat Charlton Athletic 2-1 in the opening game of the new season.
Over 31,000 fans packed out the Stadium of Light, to witness Jack Ross’ side secure all three points in the showpiece tie. The manager and players were astounded by the noise levels within the stadium and praised fans for getting behind them after conceding an early goal.
The club would also like to place on record its thanks to fans for the patience they showed as it dealt with a few operational issues with the entry system and queueing. The matters are being addressed and fans will see an improvement at the next game.
Managing director Tony Davison said: “Saturday was a fantastic day for everyone and we would like to say a huge thank you to our fans, who turned out in incredible numbers to support the team. The atmosphere was absolutely electric. The noise level, especially as our second goal went in, reinforced just what an incredible asset our home fans are to the team.
“We acknowledge that we encountered a few operational issues on the day, and naturally we are very sorry that some fans were late getting into the ground or experienced lengthy queues for refreshments. I can assure everyone that we are working hard to resolve these teething troubles ahead of the next game and we appreciate the patience and good humour that fans showed as we worked to fix the problems.
“We are looking forward to seeing everyone again at our next two home games against Sheffield Wednesday in the Carabao Cup and the league game against Scunthorpe United.”
Season card holders who may have experienced issues gaining entry to the stadium are kindly asked to contact the ticket office as soon as possible to resolve the matter. A number of issues were encountered, including supporters mistakenly using old season cards or the wrong cards and also the electronic chips on some cards failing to register at the turnstiles.
Any season card holder who had a problem with their season card should contact the ticket office well in advance of the next home game and the staff will rectify the issue.
Supporters are strongly advised not leave it until the day of the game to address the issue as this may result in entry being delayed once again.
HOW TO BUY TICKETS
Online: www.safc.com (24-hour service)
Telephone: 0371 911 1973
Operating hours replicate the ticket office opening hours listed below. Calls charged at standard rate, plus your phone company’s access charge. The cost of calls from mobile phones may vary.
In-person: Stadium of Light ticket office, opening hours as listed…
Monday-Friday, 9am - 5pm
Non-matchday Saturday, 9am - 2pm
Sunday, CLOSED
Bookings are subject to a fee of £1.25 per ticket and a postage charge (where applicable) of £1 per transaction, on all telephone and online orders to cover service charges and administrative costs.
In the case of group applications, a booking fee of £1.25 will be charged per ticket up to a maximum of £10 per application. Postage charges may vary, please contact the Ticket Office for more information.