We recognise that some concertgoers may need assistance to fully enjoy the experience at the Stadium of Light.
If you are a wheelchair user or require ease of access tickets, please follow the instructions below to book your concert tickets.
How to book:
- Email firstname.lastname@example.org with your ticket requirements and contact telephone details.
- You will be contacted by telephone to confirm your booking and take payment
Please note tickets are not confirmed until payment has been taken
• If you receive Personal Independence Payment (PIP) or higher/middle rate of care or mobility you will receive a personal assistant ticket free of charge.
• You will have 7 days to send proof via email or post to Sunderland AFC
• There will be three wheelchair platforms constructed on the west side of the pitch.
British Sign Language
If this service is required please email email@example.com.
Frequently asked questions
I am a wheelchair user or need ease of access seating and would like to attend. Will there be a designated area for me at the concert?
Yes, there will be a designated wheelchair user area and ease of access seating available. Please email firstname.lastname@example.org with your request and telephone number then from 10am on Friday 14th October and a member of our concert team will call you to book your ticket and, if needed, one for your assistant. Subject to availability.
My circumstances have changed since I purchased my ticket and I am now a wheelchair user. What should I do?
Please email email@example.com and we will try and accommodate your needs.
Is there a dedicated wheelchair entrance?
Yes, all wheelchair and ambulant tickets are to gain access to the Stadium via turnstile 62A. (Please see 3D site map – location 7).
Is there disabled car parking available?
Unfortunately, due to the size of the infrastructure required bays are extremely limited. All guests purchasing a wheelchair platform ticket will be allocated a bay. The remaining 60 will be allocated on a first come first serve basis.
Accessible Toilets Plan
Accessible toilets are available in all areas of the stadium; these are fitted with radar locks and keys are available from nearby stewards.