Vacancy: Matchday hosts

In preparation for Season 2021/22, Sunderland AFC are currently recruiting Matchday Hosts to work within a fast-paced environment and who will be able to demonstrate superb customer service and communication skills.

The role is only on a matchday (which can be either a weekend or an evening) so could be balanced with your main job or other commitments.  The successful candidates would work within a designated area of the Stadium to ensure all corporate clients are looked after as professionally as possible and enjoy a quality matchday and hospitality experience.

Other duties involve the setting up and organisation of the designated Suite/Room, following the matchday itinerary, building customer relationships and responding to any customer feedback. You will be dealing with customer enquiries and resolving any concerns as they arise on the day, reporting information needed for the pre & post match team briefings and liaising with catering and bar staff to ensure the client receives the best level of service possible.

If you feel you have the relevant skills to join our matchday team and are interested in applying based on the above information, please complete the club application form and return by email to recruitment@safc.com.

If your application is successful, you will be contacted for an interview which will take place at the Stadium of Light on a date to be confirmed

EQUAL OPPORTUNITIES

Sunderland AFC is an equal opportunity employer. We are committed to a policy of treating all employees and job applicants equally. Our aim is that all colleagues should be able to work in an environment free from discrimination, harassment and bullying.

SAFEGUARDING CHILDREN & VULNERABLE ADULTS

Sunderland AFC recognise that the safeguarding and protection of children and vulnerable adults is of paramount importance within the organisation. Sunderland AFC owes a duty of care to safeguard all children and vulnerable adults involved in activities as organised by the football club. Sunderland AFC will ensure that safety and protection is given to all children and vulnerable adults involved in activities through adherence to the Safeguarding guidelines adopted by the Club.

Application form

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