Vacancy: Events Administrator

Events Administrator

Full Time (40 hours)

Sunderland AFC is looking to appoint an Events Administrator. The postholder will be responsible for the processing and fulfilment required for the Events domain to enable successful delivery of non-match day Events.

The key responsibilities of the role include:

  • Work alongside the Events Development Executive to ensure that non-match day Events are logged and costed correctly on the Events software package.
  • Any administration tasks in relation to Events booking, including establishing itineraries for guests, and processing payments and invoices for clients alongside the Accounts department.
  • Ownership of Events and bookings from the Events Development Executive until handover with relevant stakeholders.
  • Prepare for and deliver the weekly handover meeting to communicate upcoming Events to relevant stakeholders, including the catering teams, hospitality teams, security, and facilities teams.
  • Process internal Events for the Club for other domains.
  • Handle telephone and email enquiries from external callers regarding the fulfilment of their Event.
  • Liaise with and monitor the performance of third-party Events websites where the Club has a paid subscription to and ensure a suitable return on investment.
  • Liaise with third-party suppliers and facilitate bookings for Events, including photographers, equipment hire companies and Audio Visual suppliers.
  • Monitor local competitor activity monthly to ensure that the Clubs pricing and offering is in line with the market.
  • Deal with any customer queries/issues as they arise in a professional and efficient manner.
  • Weekly update for Head of Events, outlining upcoming Events and relevant financial data.
  • Work effectively and ensure that deadlines are met.
  • Support the Events team during Major Events, such as Concerts, as required.

The position is full time (40 hours per week), the availability to work flexible is essential to suit business needs. Additionally, you are required to work all home fixtures and special events unless previously agreed with your manager.

To apply please email your CV and covering letter, stating your current salary, to Recruitment, Human Resources, Sunderland AFC, Stadium of Light, Sunderland, SR5 1SU. The closing date for all applications is close of business Wednesday 31st May 2023.

If your application is successful, you will be contacted for an interview which will take place at the Stadium of Light on a date to be confirmed. Please note the position for which you are recruited is subject to a Disclosure and Barring (DBS) Check. All applicants must be able to verify that they are eligible for work in the UK.

EQUAL OPPORTUNITIES

· Sunderland AFC is an equal opportunity employer.

· We are committed to a policy of treating all employees and job applicants equally.

· Our aim is that all colleagues should be able to work in an environment free from discrimination, harassment and bullying.

SAFEGUARDING CHILDREN & VULNERABLE ADULTS

Sunderland AFC recognises that the safeguarding and protection of children and vulnerable adults is of paramount importance within the organisation. Sunderland AFC owes a duty of care to safeguard all children and vulnerable adults involved in activities as organised by the football club. Sunderland AFC will ensure that safety and protection is given to all children and vulnerable adults involved in activities through adherence to the Safeguarding guidelines adopted by the Club.

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